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SHIPPING & DELIVERY POLICY
Last updated May 05, 2022
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: http://www.dresswan.com/terms-and-conditions/ .
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free standard shipping on all orders .
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
- United States
Free standard shipping is valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
OUR RETURN POLICY AND PROCESS
DO YOU ACCEPT RETURNS?
We do accept returns in respect to the following conditions:
- The item must have been sold on our online store. The item shouldn’t have been used in any way.
- The return request is made within 30 days of delivery. You should send the item back to us before the 30 days limitaion.
- The majority of returns are refunded via store credit in the form of a DRESSWAN gift card.
- Returns are processed within 7 business days after your item(s) are delivered to us.
To ask for a return, please contact our support using our helpdesk.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: admin@dresswan.com